/*
 * Design system compartilhado. Extraído das telas de atendimento (chat/css/atendimento.css)
 * e de conversa do cliente (chat/css/cliente_workspace.css). Os tokens usam os mesmos nomes
 * do atendimento para que componentes comuns (perfil, ferramentas, chamadas) se comportem igual
 * em qualquer área do sistema.
 */
@import url('../../vendor/fontes-perfil/plus-jakarta-sans.css');

:root {
    --primary-color: #00bfa5;
    --navbar-color: #0b132b;
    --bg-main: #f5f7fa;
    --bg-sidebar: #ffffff;
    --bg-input: #f5f7fa;
    --border-color: #e4e9ef;
    --hover-bg: #f2f5f8;
    --text-main: #202c3e;
    /* Contraste (WCAG 2.1 AA): texto secundário ≥ 4,5:1 sobre os fundos claros (#fff, #f5f7fa e --accent-soft). */
    --text-muted: #5b6778;
    --accent-soft: color-mix(in srgb, var(--primary-color) 10%, var(--bg-sidebar));
    --accent-text: color-mix(in srgb, var(--primary-color) 55%, #162235);
    --accent-line: color-mix(in srgb, var(--primary-color) 30%, transparent);
    /* Texto sobre a cor principal: mesma regra do servidor (marca/cores.py, sobre_primaria) e do appearance_store.js;
       o verde padrão (#00bfa5) é claro demais para texto branco (2,3:1). */
    --on-primary: #111827;
    --danger: #b54747;
    --danger-soft: color-mix(in srgb, var(--danger) 10%, var(--bg-sidebar));
    --warning: #8a6420;
    --warning-soft: color-mix(in srgb, var(--warning) 12%, var(--bg-sidebar));
    --success: #1d7a5b;
    --success-soft: color-mix(in srgb, var(--success) 12%, var(--bg-sidebar));
    --rail-ink: #8593a8;
    --rail-active: color-mix(in srgb, var(--primary-color) 65%, #ffffff);
    --shadow-card: 0 14px 50px #14253e0a;
    --shadow-pop: 0 18px 54px #00000024;
    --radius-sm: 8px;
    --radius-md: 10px;
    --radius-lg: 13px;
    --radius-xl: 18px;
    --ui-rail-width: 68px;
    --ui-side-width: 286px;
    color-scheme: light;
}
body.dark-mode {
    --bg-main: #10151e;
    --bg-sidebar: #161d29;
    --bg-input: #1b2534;
    --border-color: #273141;
    --hover-bg: #1e2837;
    --text-main: #e8edf5;
    --text-muted: #97a5ba;
    --accent-soft: color-mix(in srgb, var(--primary-color) 22%, var(--bg-sidebar));
    --accent-text: color-mix(in srgb, var(--primary-color) 65%, #ffffff);
    --danger: #e28383;
    --warning: #d6a656;
    --success: #4cc59c;
    --danger-soft: color-mix(in srgb, var(--danger) 14%, var(--bg-sidebar));
    --warning-soft: color-mix(in srgb, var(--warning) 16%, var(--bg-sidebar));
    --success-soft: color-mix(in srgb, var(--success) 16%, var(--bg-sidebar));
    --shadow-card: 0 14px 50px #0000002e;
    --shadow-pop: 0 18px 54px #00000066;
    color-scheme: dark;
}

/* Base */
:where(.ui-body), :where(.ui-body) *, :where(.ui-body) *::before, :where(.ui-body) *::after { box-sizing: border-box; }
.ui-body {
    margin: 0;
    min-height: 100dvh;
    background: var(--bg-main);
    color: var(--text-main);
    font-family: 'Plus Jakarta Sans', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
    font-size: 14px;
    line-height: 1.5;
    -webkit-font-smoothing: antialiased;
}
:where(.ui-body) :where(h1, h2, h3, h4, p) { margin: 0; }
:where(.ui-body) :where(button, input, select, textarea) { font: inherit; color: inherit; }
:where(.ui-body) button { -webkit-tap-highlight-color: transparent; cursor: pointer; }
:where(.ui-body) button:disabled { opacity: .45; cursor: not-allowed; }
:where(.ui-body) a { color: var(--accent-text); }
:where(.ui-body) :focus-visible { outline: 2px solid var(--primary-color); outline-offset: 3px; }
.ui-body [hidden] { display: none !important; }
.ui-body ::-webkit-scrollbar { width: 8px; height: 8px; }
.ui-body ::-webkit-scrollbar-thumb { background: color-mix(in srgb, var(--text-muted) 30%, transparent); border-radius: 8px; border: 2px solid transparent; background-clip: padding-box; }
.ui-body ::-webkit-scrollbar-track { background: transparent; }

/* Shell: trilho de ícones | painel lateral | área principal (igual ao atendimento). */
.ui-shell { display: flex; width: 100%; height: 100dvh; overflow: hidden; background: var(--bg-main); }
.ui-rail {
    width: var(--ui-rail-width); flex: 0 0 var(--ui-rail-width);
    display: flex; flex-direction: column; align-items: center; justify-content: space-between;
    padding: 20px 0; background: var(--navbar-color); z-index: 30;
}
.ui-rail-group { display: flex; flex-direction: column; align-items: center; gap: 14px; }
.ui-rail-mark { display: grid; place-items: center; width: 38px; height: 38px; margin-bottom: 18px; color: var(--rail-active); text-decoration: none; }
.ui-rail-mark svg { width: 28px; height: 28px; }
.ui-rail-item {
    width: 42px; height: 42px; display: grid; place-items: center; border: 0; border-radius: 12px;
    background: transparent; color: var(--rail-ink); font-size: 19px; text-decoration: none;
    transition: background .15s, color .15s;
}
.ui-rail-item:hover { background: #ffffff10; color: #e8edf5; }
.ui-rail-item.active, .ui-rail-item[aria-current="page"] { background: color-mix(in srgb, var(--primary-color) 24%, var(--navbar-color)); color: var(--rail-active); }

.ui-side {
    width: var(--ui-side-width); flex: 0 0 var(--ui-side-width); min-height: 0;
    display: flex; flex-direction: column; background: var(--bg-sidebar);
    border-right: 1px solid var(--border-color); z-index: 20;
}
.ui-side-heading { padding: 28px 22px 8px; display: flex; align-items: center; justify-content: space-between; gap: 12px; }
.ui-side-heading h1 { font-size: 21px; font-weight: 700; letter-spacing: -.8px; line-height: 1.3; }
.ui-side-heading > span { width: 30px; height: 30px; flex: 0 0 30px; display: grid; place-items: center; background: var(--accent-soft); color: var(--accent-text); border-radius: 9px; }
.ui-side-desc { margin: 0 22px 18px; color: var(--text-muted); font-size: 12px; line-height: 1.6; }
.ui-side-scroll { flex: 1; min-height: 0; overflow-y: auto; padding: 4px 12px 14px; }
.ui-side-label { display: block; padding: 16px 10px 8px; font-size: 10px; letter-spacing: 1.1px; text-transform: uppercase; color: var(--text-muted); font-weight: 600; }
.ui-side-link {
    position: relative; width: 100%; display: flex; align-items: center; gap: 11px;
    margin: 2px 0; padding: 10px 12px; border: 1px solid transparent; border-radius: 11px;
    background: transparent; color: var(--text-main); font-size: 13px; font-weight: 500;
    text-align: left; text-decoration: none; transition: background .15s, border-color .15s;
}
.ui-side-link > i { width: 30px; height: 30px; flex: 0 0 30px; display: grid; place-items: center; border-radius: 9px; background: var(--bg-main); border: 1px solid var(--border-color); color: var(--text-muted); font-size: 14px; }
.ui-side-link:hover { background: var(--hover-bg); }
.ui-side-link.active, .ui-side-link[aria-current="page"] { background: var(--accent-soft); border-color: var(--accent-line); }
.ui-side-link.active::before, .ui-side-link[aria-current="page"]::before { content: ''; position: absolute; left: -1px; top: 12px; bottom: 12px; width: 3px; border-radius: 3px; background: var(--primary-color); }
.ui-side-link.active > i, .ui-side-link[aria-current="page"] > i { background: var(--bg-sidebar); border-color: transparent; color: var(--accent-text); }
.ui-side-sublinks { display: grid; gap: 2px; margin: 2px 0 8px 27px; padding-left: 14px; border-left: 1px solid var(--border-color); }
.ui-side-sublinks a { display: flex; align-items: center; gap: 9px; padding: 8px 10px; border-radius: 8px; color: var(--text-muted); font-size: 12px; text-decoration: none; }
.ui-side-sublinks a:hover { background: var(--hover-bg); color: var(--text-main); }
.ui-side-sublinks a.active { color: var(--accent-text); background: var(--accent-soft); font-weight: 600; }
.ui-side-footer {
    position: relative; isolation: isolate; flex: 0 0 auto; min-height: 78px;
    display: grid; grid-template-columns: 40px minmax(0, 1fr) auto; align-items: center; column-gap: 12px;
    padding: 17px 20px; border-top: 1px solid var(--border-color);
}
.ui-side-footer::before { content: ''; position: absolute; inset: 0; z-index: -1; background: var(--primary-color); opacity: .05; }
.ui-avatar { width: 40px; height: 40px; border-radius: 12px; display: grid; place-items: center; overflow: hidden; background: var(--accent-soft); color: var(--accent-text); font-size: 13px; font-weight: 700; }
.ui-avatar img { width: 100%; height: 100%; object-fit: cover; }
.ui-side-footer strong { display: block; font-size: 13px; font-weight: 600; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.ui-side-footer small { display: flex; align-items: center; gap: 6px; margin-top: 3px; font-size: 10px; font-weight: 500; color: var(--accent-text); }
.ui-side-footer small::before { content: ''; width: 5px; height: 5px; border-radius: 50%; background: currentColor; }

.ui-main { flex: 1; min-width: 0; min-height: 0; display: flex; flex-direction: column; background: var(--bg-main); }
.ui-header {
    min-height: 100px; flex-shrink: 0; display: flex; align-items: center; justify-content: space-between; gap: 16px;
    padding: 20px 28px; background: var(--bg-main); border-bottom: 1px solid var(--border-color);
}
.ui-heading-group { display: flex; align-items: center; gap: 12px; min-width: 0; }
.ui-heading-icon { width: 42px; height: 42px; flex: 0 0 42px; border-radius: 13px; display: grid; place-items: center; background: var(--accent-soft); color: var(--accent-text); font-size: 17px; }
.ui-kicker { display: block; margin-bottom: 5px; font-size: 10px; letter-spacing: 1.5px; text-transform: uppercase; color: var(--text-muted); font-weight: 600; }
.ui-title { font-size: 18px; letter-spacing: -.5px; font-weight: 600; line-height: 1.35; }
.ui-subtitle { margin-top: 5px; font-size: 11px; color: var(--text-muted); line-height: 1.6; }
.ui-header-actions { display: flex; align-items: center; gap: 6px; flex-wrap: wrap; justify-content: flex-end; }
.ui-content { flex: 1; min-height: 0; overflow: auto; padding: 26px clamp(18px, 3vw, 40px) 36px; overscroll-behavior: contain; }
.ui-menu-toggle { display: none !important; }
.ui-scrim { display: none; }

/* Botões (mesmo desenho das ações do cabeçalho do atendimento). */
.ui-btn {
    min-height: 36px; display: inline-flex; align-items: center; justify-content: center; gap: 7px;
    padding: 7px 12px; border: 1px solid var(--border-color); border-radius: var(--radius-sm);
    background: transparent; color: var(--text-muted); font-size: 12px; font-weight: 500;
    white-space: nowrap; text-decoration: none; transition: background .15s, border-color .15s, color .15s;
}
.ui-btn:hover:not(:disabled) { background: var(--hover-bg); color: var(--text-main); border-color: color-mix(in srgb, var(--text-muted) 45%, var(--border-color)); }
.ui-btn--primary { background: var(--primary-color); border-color: var(--primary-color); color: var(--on-primary); font-weight: 600; }
.ui-btn--primary:hover:not(:disabled) { background: color-mix(in srgb, var(--primary-color) 88%, #000000); border-color: transparent; color: var(--on-primary); }
.ui-btn--soft { background: var(--accent-soft); border-color: transparent; color: var(--accent-text); }
.ui-btn--danger { color: var(--danger); border-color: color-mix(in srgb, var(--danger) 25%, var(--border-color)); }
.ui-btn--danger:hover:not(:disabled) { background: color-mix(in srgb, var(--danger) 9%, transparent); color: var(--danger); border-color: color-mix(in srgb, var(--danger) 40%, transparent); }
.ui-btn--icon { width: 36px; padding: 0; }
.ui-btn--block { width: 100%; min-height: 44px; }

/* Superfícies */
.ui-card { background: var(--bg-sidebar); border: 1px solid var(--border-color); border-radius: var(--radius-lg); box-shadow: var(--shadow-card); }
.ui-card-pad { padding: 20px 22px; }
.ui-section-label { display: block; margin-bottom: 14px; font-size: 9px; letter-spacing: 1.3px; font-weight: 600; color: var(--text-muted); text-transform: uppercase; }
.ui-notice { display: flex; gap: 10px; align-items: flex-start; padding: 13px 15px; border: 1px solid var(--border-color); border-radius: var(--radius-md); background: var(--bg-sidebar); color: var(--text-muted); font-size: 12px; line-height: 1.7; }
.ui-notice > i { color: var(--accent-text); font-size: 15px; line-height: 1.5; }
.ui-notice--danger { border-color: color-mix(in srgb, var(--danger) 30%, var(--border-color)); background: var(--danger-soft); color: var(--danger); }
.ui-empty { display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 10px; padding: 40px 20px; text-align: center; color: var(--text-muted); font-size: 12px; line-height: 1.7; }
.ui-empty-icon { width: 78px; height: 78px; display: grid; place-items: center; margin-bottom: 14px; border-radius: 24px; background: var(--accent-soft); color: var(--accent-text); border: 1px solid var(--accent-line); font-size: 30px; transform: rotate(-5deg); }
.ui-empty h2 { color: var(--text-main); font-size: 22px; font-weight: 600; letter-spacing: -.6px; }
.ui-badge { display: inline-flex; align-items: center; gap: 5px; padding: 2px 8px; border-radius: 6px; background: var(--hover-bg); color: var(--text-muted); font-size: 10px; font-weight: 600; line-height: 1.7; }
.ui-badge--accent { background: var(--accent-soft); color: var(--accent-text); }
.ui-badge--warning { background: var(--warning-soft); color: var(--warning); }
.ui-badge--danger { background: var(--danger-soft); color: var(--danger); }
.ui-dot { display: inline-block; width: 6px; height: 6px; border-radius: 50%; background: var(--accent-text); }

/* Abas segmentadas (filtro da fila). */
.ui-tabs { display: flex; gap: 4px; padding: 4px; background: var(--bg-main); border: 1px solid var(--border-color); border-radius: var(--radius-md); overflow-x: auto; }
.ui-tabs > button, .ui-tabs > a { flex: 1; min-height: 35px; padding: 6px 12px; border: 0; border-radius: 7px; background: transparent; color: var(--text-muted); font-size: 11px; font-weight: 600; white-space: nowrap; text-decoration: none; text-align: center; }
.ui-tabs > .active, .ui-tabs > [aria-pressed="true"], .ui-tabs > [aria-selected="true"] { background: var(--bg-sidebar); color: var(--text-main); box-shadow: 0 1px 4px #00000012; }
body.dark-mode .ui-tabs > .active, body.dark-mode .ui-tabs > [aria-pressed="true"], body.dark-mode .ui-tabs > [aria-selected="true"] { background: var(--hover-bg); color: var(--accent-text); box-shadow: inset 0 0 0 1px var(--border-color); }

/* Formulários */
.ui-field { display: grid; gap: 7px; font-size: 11px; font-weight: 600; color: var(--text-muted); }
.ui-input, .ui-field input:not([type=checkbox]):not([type=radio]):not([type=color]), .ui-field select, .ui-field textarea {
    width: 100%; min-height: 42px; padding: 10px 12px; border: 1px solid var(--border-color); border-radius: var(--radius-md);
    background: var(--bg-input); color: var(--text-main); font-size: 13px; font-weight: 500;
}
.ui-field textarea { min-height: 90px; resize: vertical; line-height: 1.6; }
.ui-input:focus, .ui-field input:focus, .ui-field select:focus, .ui-field textarea:focus { outline: none; border-color: var(--primary-color); box-shadow: 0 0 0 3px color-mix(in srgb, var(--primary-color) 12%, transparent); }
.ui-field input[type=color] { width: 46px; height: 38px; padding: 3px; border: 1px solid var(--border-color); border-radius: 8px; background: var(--bg-input); cursor: pointer; }

/* Tabelas */
.ui-table-wrap { overflow-x: auto; border: 1px solid var(--border-color); border-radius: var(--radius-lg); background: var(--bg-sidebar); }
.ui-table { width: 100%; border-collapse: collapse; font-size: 12px; }
.ui-table th { padding: 14px 16px; background: var(--bg-main); color: var(--text-muted); font-size: 10px; font-weight: 600; letter-spacing: .8px; text-transform: uppercase; text-align: left; white-space: nowrap; border-bottom: 1px solid var(--border-color); }
.ui-table td { padding: 14px 16px; border-bottom: 1px solid var(--border-color); vertical-align: middle; line-height: 1.6; }
.ui-table tr:last-child td { border-bottom: 0; }
.ui-table tbody tr:hover td { background: var(--hover-bg); }

/* Diálogos (mesma linguagem do modal de perfil/ferramentas). */
.ui-dialog { width: min(620px, calc(100vw - 28px)); max-height: calc(100dvh - 36px); padding: 0; border: 1px solid var(--border-color); border-radius: var(--radius-xl); background: var(--bg-sidebar); color: var(--text-main); box-shadow: 0 24px 90px #0004; overflow: auto; }
.ui-dialog::backdrop { background: #080d1699; backdrop-filter: blur(5px); }
.ui-dialog-head { position: sticky; top: 0; z-index: 2; display: flex; align-items: center; justify-content: space-between; gap: 16px; padding: 22px 24px; background: var(--bg-sidebar); border-bottom: 1px solid var(--border-color); }
.ui-dialog-head h2 { font-size: 19px; letter-spacing: -.5px; font-weight: 600; }
.ui-dialog-body { padding: 22px 24px; display: grid; gap: 16px; }
.ui-dialog-foot { position: sticky; bottom: 0; display: flex; justify-content: flex-end; gap: 8px; padding: 16px 24px; background: var(--bg-sidebar); border-top: 1px solid var(--border-color); }
.ui-close { width: 32px; height: 32px; flex: 0 0 32px; display: grid; place-items: center; border: 0; border-radius: 8px; background: var(--bg-main); color: var(--text-muted); font-size: 14px; }
.ui-close:hover { background: var(--hover-bg); color: var(--text-main); }

/* Tela de acesso (cartão de primeiro acesso do cliente). */
.ui-auth {
    min-height: 100dvh; display: flex; align-items: center; justify-content: center; padding: 28px 16px;
    background: var(--bg-main);
    background-image: radial-gradient(ellipse at 30% 0%, color-mix(in srgb, var(--primary-color) 7%, transparent), transparent 65%);
}
.ui-auth-stack { width: min(100%, 440px); display: grid; gap: 16px; }
.ui-auth-brand { display: flex; align-items: center; gap: 12px; min-height: 64px; padding: 12px 18px; border-radius: 16px; background: var(--navbar-color); color: #ffffff; }
.ui-auth-brand-icon { width: 40px; height: 40px; flex: 0 0 40px; display: grid; place-items: center; border-radius: 12px; background: #ffffff17; font-size: 21px; }
.ui-auth-brand strong { display: block; font-size: 13px; font-weight: 700; }
.ui-auth-brand span:not(.ui-auth-brand-icon) { display: block; margin-top: 3px; font-size: 10px; opacity: .7; }
.ui-auth-card { display: grid; gap: 12px; padding: 28px; border: 1px solid var(--border-color); border-radius: var(--radius-xl); background: var(--bg-sidebar); box-shadow: var(--shadow-card); }
.ui-auth-icon { width: 48px; height: 48px; display: grid; place-items: center; margin: 0 auto 4px; border-radius: 15px; background: var(--accent-soft); color: var(--accent-text); font-size: 24px; }
.ui-auth-step { text-align: center; color: var(--accent-text); font-size: 10px; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; }
.ui-auth-card h1 { text-align: center; font-size: 22px; letter-spacing: -.6px; font-weight: 700; }
.ui-auth-card > p { text-align: center; color: var(--text-muted); font-size: 12px; line-height: 1.7; margin-bottom: 6px; }
.ui-auth-form { display: grid; gap: 12px; }
.ui-auth-row { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.ui-auth-error { min-height: 0; color: var(--danger); font-size: 12px; line-height: 1.6; text-align: center; }
.ui-auth-error:empty { display: none; }
.ui-auth-foot { display: flex; justify-content: space-between; gap: 10px; flex-wrap: wrap; padding: 0 4px; color: var(--text-muted); font-size: 12px; }
.ui-auth-foot a { color: var(--accent-text); text-decoration: none; font-weight: 600; }

/* Telas pequenas: trilho compacto e painel lateral em gaveta (igual ao atendimento). */
@media (max-width: 960px) {
    .ui-side { position: fixed; left: var(--ui-rail-width); top: 0; bottom: 0; width: min(var(--ui-side-width), calc(100vw - var(--ui-rail-width))); transform: translateX(calc(-100% - var(--ui-rail-width))); transition: transform .2s ease; box-shadow: 14px 0 40px #00000026; z-index: 120; }
    .ui-side-open .ui-side { transform: translateX(0); }
    .ui-side-open .ui-scrim { display: block; position: fixed; inset: 0; z-index: 110; border: 0; background: #080d1660; }
    .ui-menu-toggle { display: inline-flex !important; }
}
@media (max-width: 760px) {
    :root { --ui-rail-width: 54px; }
    .ui-rail { padding: 15px 0; }
    .ui-rail-item { width: 36px; height: 36px; font-size: 18px; }
    .ui-rail-mark { width: 30px; margin-bottom: 8px; }
    .ui-header { min-height: 84px; padding: 14px 16px; flex-wrap: wrap; }
    .ui-kicker { display: none; }
    .ui-title { font-size: 16px; }
    .ui-content { padding: 18px 14px 28px; }
    .ui-auth-card { padding: 22px 18px; }
    .ui-auth-row { grid-template-columns: 1fr; }
    .ui-field input:not([type=checkbox]):not([type=radio]):not([type=color]), .ui-field select, .ui-field textarea, .ui-input { font-size: 16px; }
}
@media (prefers-reduced-motion: reduce) {
    .ui-body *, .ui-body *::before, .ui-body *::after { animation: none !important; transition: none !important; }
}
